Don’t despair, however, as a support rep will eventually get to you. So, be prepared to wait a little while if you call at peak hours, such as lunchtime or in the evening. Your hold time depends on a couple of factors, like time of day and call traffic. Once you make your selection, DoorDash will transfer you to a live support representative. Press “4” if you’re interested in becoming a Dasher.Press “3” if you’re a DoorDash Dasher in need of support.Press “2” if you’re a DoorDash customer.Press “1” if you’re a restaurant that works with DoorDash (or is interested in a partnership).You’ll hear a message that gives you four options: Once you call in, you’ll have to go through some automated messages to route your call to the correct people. As a more direct way to get help, DoorDash delivery workers can also call the phone number (855) 864-7626 to reach a company representative.You can call this number for help whether you’re a customer, dasher, or restaurant. Rather than scrambling around and trying to find it, here are the two phone numbers you can use, depending on your relationship with DoorDash: To get big problems solved faster, talking to someone directly is your best bet. Right now, that’s all the in-app sport does: it gets you to the best place to file your complaint. In either case, you’ll be given a new avenue to start getting your problem resolved.
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